Salesforce 因营销其 Agentforce AI 平台中尚未提供的功能而面临指控。彭博社的一篇报道指出，在平台发布数月后，诸如预约和处方续订等宣传的 AI 功能仍处于测试阶段。该公司否认了这些说法。 AI
影响 AI“空中楼阁”的指控可能会影响企业对 AI 驱动的客户服务平台的信任和采用。
排序理由 该集群报道的是一家公司的产品营销实践，而不是核心 AI 开发或发布。
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