Agentforce
PulseAugur coverage of Agentforce — every cluster mentioning Agentforce across labs, papers, and developer communities, ranked by signal.
- developed by Salesforce 100%
- subsidiary of Salesforce 100%
- developed Data cloud connected applications 90%
- affiliated with Data 360 70%
- used by Data cloud connected applications 70%
- affiliated with Claudeforce 70%
- affiliated with Dreamforce 2026 70%
- affiliated with AIforce 70%
- affiliated with Dreamforce 70%
- instance of Dreamforce 70%
- uses Claudeforce 60%
- competes with AIforce 50%
- 2026-10-03 product_launch Salesforce has launched Agentforce, a new AI-powered platform for customer service. source
- 2026-09-12 product_launch Salesforce's Agentforce agents are set to launch with long-horizon runtime capabilities. source
- 2026-09-12 product_launch Salesforce launched its Agentforce AI agents with long-horizon runtime capabilities. source
- 2026-07-26 product_launch Ksolves launched an implementation service for Salesforce Agentforce, featuring AI sales agents for lead qualification and CRM updates. source
- 2026-07-25 product_launch Salesforce's Agentforce achieved $800M in ARR by integrating AI agents into CRMs. source
- 2026-05-25 controversy Salesforce's Agentforce AI platform was reported as vaporware by Bloomberg. source
- 2026-05-14 product_launch Salesforce is testing its Agentforce AI platform for the U.S. Air Force. source
7 day(s) with sentiment data
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Salesforce Agentforce Memory updated to handle changing facts
Salesforce has updated its Agentforce Memory system to better handle evolving facts in long conversations. A recent policy change treats updated information as a correction rather than a separate entry, leading to a sig…
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Salesforce launches Koa Decisions to speed up agent workflows
Salesforce has launched Koa Decisions, a new model designed for agents that bypasses traditional large language model (LLM) text generation for faster decision-making. Instead of producing paragraphs, Koa Decisions take…
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Salesforce clarifies AIforce vs. Agentforce at Dreamforce 2026
At Dreamforce 2026, Alba Rivas clarified that AIforce is not a replacement for Agentforce, but rather a layer that integrates various AI technologies and partners with agent vendors, while Agentforce remains Salesforce'…
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AI revolutionizes cyberattacks, forcing defenders to adopt new strategies · 2 sources tracked
AI is fundamentally altering the landscape of cyberattacks, making them faster, more persistent, and more sophisticated. Attackers can now leverage AI to operate 24/7, exploit a wider range of vulnerabilities simultaneo…
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Salesforce integrates into Claude, enhancing AI agent deployment
Salesforce has integrated its platform into Claude, a move referred to as Claudeforce, which aims to bring Salesforce's capabilities directly into the user's existing Claude interface. This integration is part of Salesf…
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Salesforce predicts AI agents will increase call center traffic
Salesforce executive Kishan Chetan has predicted that personal AI agents will increase, rather than decrease, call center traffic. Chetan, who leads Agentforce, suggested that these agents might require frequent rediali…
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Building a Deal Desk Orchestrator with Claude and Salesforce Agentforce
This article details the process of building a "Deal Desk Orchestrator" by integrating Anthropic's Claude with Salesforce's Agentforce, MCP, and A2A. The author outlines the technical steps involved in connecting these …
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Salesforce rebrands AppExchange to AgentExchange, adding AI tools
Salesforce has rebranded its AppExchange marketplace to AgentExchange, now encompassing a broader range of applications including AI agents and MCP tools alongside traditional apps. This expansion introduces new conside…
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Salesforce Agentforce Vulnerable to Prompt Injection via Public Forms
A security vulnerability dubbed SalesBleed has been disclosed, allowing malicious prompts to be injected through public-facing forms and exfiltrate sensitive data from CRM systems. Researchers at Zenity Labs discovered …
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Salesforce Agentforce enables unified AI across web, email, and voice channels
Salesforce's Agentforce architecture is designed for adaptability across multiple communication channels by decoupling reasoning from presentation. A single Agentforce instance acts as a central intelligence engine, ser…
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Salesforce launches Agentforce AI platform for customer service
Salesforce has introduced Agentforce, a new AI-powered platform designed to enhance customer service operations. The platform aims to leverage artificial intelligence to assist customer service agents, potentially impro…
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Salesforce explores AI agent placement within Agentforce and MCP
This article discusses the placement and ownership of AI agents within the Salesforce ecosystem, specifically focusing on the Agentforce and MCP (Multi-Cloud Platform) concepts. It explores where these agents should res…
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Salesforce unveils "agentic enterprise" vision powered by AI agents
Salesforce has announced its vision for an "agentic enterprise" at Dreamforce, aiming to integrate its sales, service, marketing, and commerce applications using AI agents. This new architecture, featuring components li…
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Salesforce launches AIforce, partners with NVIDIA for open-source AI
Salesforce has unveiled AIforce, a new interface layer integrating its existing products with AI capabilities, powered by Anthropic's Claude Cowork and Slack. The company also introduced Koa, its first CRM reasoning mod…
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Salesforce and Nvidia launch Koa, an enterprise-focused reasoning AI model
Salesforce and Nvidia have collaborated to develop Koa, a new reasoning AI model designed specifically for enterprise tasks such as sales, marketing, and customer support. Built upon Nvidia's open-weight Nemotron model,…
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Salesforce unveils new AI agents for sales and customer support · 2 sources tracked
Salesforce has announced new AI agents designed to automate various business processes. These agents are intended to assist in sales, customer support, human resources, and supply chain management. The introduction of t…
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Salesforce unveils enterprise AI model Koa; Bash outperforms specialized tools for agents
Salesforce has developed an enterprise language model called Koa, built upon Nemotron-3-Super-120B and enhanced with reinforcement learning. This model is designed for agentic tool use, particularly in customer relation…
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Salesforce launches Enterprise AI Harness for trusted autonomous agents
Salesforce has launched the Enterprise AI Harness, a new architectural foundation designed to enable trusted autonomous AI agents within businesses. This system aims to provide AI agents with a unified understanding of …
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Salesforce launches Agentforce AI agents with long-horizon runtime
Salesforce has launched its Agentforce agents, which are designed to be job-ready and integrate with existing enterprise platforms. These agents feature long-horizon runtime capabilities, enabling them to handle complex…
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Sanctioned SaaS Apps Harbor Unsecured AI Features, Exposing Enterprise Data
Many sanctioned SaaS applications have integrated AI features that bypass existing security protocols, creating new vulnerabilities. These AI capabilities, such as Microsoft 365 Copilot and Salesforce Einstein, can acce…