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English(EN) The AI boom hasn’t stopped U.S. companies from hiring cheap offshore labor, and overseas call center employment is still skyrocketing

人工智能效率悖论式地促进了离岸呼叫中心就业增长

尽管预测人工智能将导致失业,但过去十年中,离岸呼叫中心的就业人数,尤其是在菲律宾,几乎翻了一番,目前已雇佣200万人。这一趋势说明了杰文斯悖论(Jevons paradox),即人工智能带来的效率提高和成本降低导致了对服务的更大需求,而不是就业减少。虽然一些公司如Salesforce正在整合人工智能代理,但经济学家认为这将扩大市场并创造新的职位,而不是像放射科医生需求增加那样简单地取代现有职位。 AI

影响 人工智能的效率提升正在增加对离岸服务的需求,挑战了广泛失业的预测,并凸显了市场扩张。

排序理由 该集群讨论了应用于人工智能对劳动力市场影响的经济理论(杰文斯悖论),引用了经济学家和公司声明,而不是特定的AI产品发布或研究里程碑。

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人工智能效率悖论式地促进了离岸呼叫中心就业增长

报道来源 [3]

  1. Fortune TIER_1 English(EN) · Sasha Rogelberg ·

    The AI boom hasn’t stopped U.S. companies from hiring cheap offshore labor, and overseas call center employment is still skyrocketing

    “The technology that was supposed to shrink the industry is fueling its expansion,” said Apollo chief economist Torsten Slok.

  2. Mastodon — fosstodon.org TIER_1 English(EN) · [email protected] ·

    Salesforce CEO Marc Benioff projects $300M in Anthropic token spend for 2026, nearly all on coding agents. He called it a core operating cost on the All-In podc

    Salesforce CEO Marc Benioff projects $300M in Anthropic token spend for 2026, nearly all on coding agents. He called it a core operating cost on the All-In podcast, not R&D. He's also calling for a routing layer to direct simpler tasks to cheaper models. When companies this size …

  3. Mastodon — fosstodon.org TIER_1 English(EN) · [email protected] ·

    The Jevons Paradox says efficiency creates more demand, not less. Make legal work cheaper, more people use lawyers, you need more lawyers. Then I read his cavea

    The Jevons Paradox says efficiency creates more demand, not less. Make legal work cheaper, more people use lawyers, you need more lawyers. Then I read his caveat: "AI is moving faster than all these previous technologies, and when you strain a system more than it's usually strain…