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English(EN) Salesforce has agreed to buy Cresta, the Stanford AI Lab spin-out whose voice agents handle customer calls end to end for Marriott, Comcast and Alaska Airlines.

Salesforce 将以 27 亿美元收购 AI 语音代理初创公司 Cresta

作者 PulseAugur 编辑部 · [1 个来源] ·

Salesforce 已同意收购 Cresta，一家专注于客户服务人工智能语音代理的公司。该交易据报道价值 27 亿美元，预计将在 Salesforce 2028 财年第一季度完成。Cresta 的技术已被万豪、康卡斯特和阿拉斯加航空等大公司用于管理客户互动。 AI

影响 此次收购可能会通过先进的 AI 语音功能增强 Salesforce 的客户服务产品。

排序理由 大型软件供应商收购一家专注于 AI 的公司。

在 Mastodon — mastodon.social 阅读 →

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Salesforce 将以 27 亿美元收购 AI 语音代理初创公司 Cresta

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大型软件供应商收购一家专注于 AI 的公司。
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报道来源 [1]

  1. Mastodon — mastodon.social TIER_1 English(EN) · [email protected] ·

    Salesforce has agreed to buy Cresta, the Stanford AI Lab spin-out whose voice agents handle customer calls end to end for Marriott, Comcast and Alaska Airlines.

    Salesforce has agreed to buy Cresta, the Stanford AI Lab spin-out whose voice agents handle customer calls end to end for Marriott, Comcast and Alaska Airlines. The Information reports the price at 2.7B USD, though Salesforce did not confirm it. The deal closes in the first quart…

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