English(EN) So. Cisco TAC has escalated. Instead of giving only the initial contact with AI chatbot, now, you dialogue with the chatbot... I did NOT get my solution thanks

思科TAC支持升级为AI聊天机器人，用户感到沮丧

作者 PulseAugur 编辑部 · [1 个来源] · 2026-08-04 22:10

一位Mastodon用户对思科技术支持中心（TAC）表示沮丧，因为他们的支持互动被升级为与AI聊天机器人进行对话。用户报告称，聊天机器人没有提供解决方案，他们不得不独立找到答案。他们还提到试图通过客户经理禁用聊天机器人功能但未成功。 AI

影响突显了当前AI聊天机器人在客户支持角色中可能存在的用户沮丧和无效性。

排序理由用户报告了公司在客户支持中实施AI聊天机器人的负面体验。

在 Mastodon — fosstodon.org 阅读 →

AI 生成摘要 · Google Gemini · 来自 1 个来源。我们如何撰写摘要 →

报道来源 [1]

Mastodon — fosstodon.org TIER_1 English(EN) · [email protected] · 2026-08-04 22:10

So. Cisco TAC has escalated. Instead of giving only the initial contact with AI chatbot, now, you dialogue with the chatbot... I did NOT get my solution thanks

So. Cisco TAC has escalated. Instead of giving only the initial contact with AI chatbot, now, you dialogue with the chatbot... I did NOT get my solution thanks to the # AI (duh.), but I found my solution on my own... What can I say to that AI bot to try and make it waste as much …

报道来源 [1]

So. Cisco TAC has escalated. Instead of giving only the initial contact with AI chatbot, now, you dialogue with the chatbot... I did NOT get my solution thanks

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