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English(EN) Personalized to Persuade: The Effects of Contextualization and Warmth on Trust and Reliance in Conversational AI

AI个性化和热情影响用户信任和依赖

一项发表在arXiv上的新研究探讨了会话式AI代理如何影响用户信任和依赖。研究人员发现,虽然通过情境化进行的个性化会降低AI的说服力,但将其与会话热情相结合可以恢复这种效果。有趣的是,用户对AI建议的依赖程度(甚至超过专家判断)在不同的会话设计中保持一致,而AI素养独立于行为结果影响信任。 AI

影响 这项研究表明,虽然会话设计选择对AI依赖性的影响有限,但用户可能会越来越多地将AI置于人类专家之上,这凸显了对AI素养教育进行仔细考量的必要性。

排序理由 该集群包含一篇发表在arXiv上的研究论文,其中详细介绍了实验结果。

在 arXiv cs.AI 阅读 →

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报道来源 [2]

  1. arXiv cs.AI TIER_1 English(EN) · Mert Yazan, Suzan Verberne, Frederik Bungaran Ishak Situmeang ·

    Personalized to Persuade: The Effects of Contextualization and Warmth on Trust and Reliance in Conversational AI

    arXiv:2605.31275v1 Announce Type: cross Abstract: Artificial Intelligence (AI) agents personalize their responses by tailoring explanations to users' backgrounds, interests, and prior interactions, referred to as contextualization. Personalization has been identified as a persuas…

  2. arXiv cs.AI TIER_1 English(EN) · Frederik Bungaran Ishak Situmeang ·

    个性化说服:情境化和温暖度对会话式AI信任和依赖性的影响

    Artificial Intelligence (AI) agents personalize their responses by tailoring explanations to users' backgrounds, interests, and prior interactions, referred to as contextualization. Personalization has been identified as a persuasive strategy in politics or in marketing. However,…