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实时 17:33:34
English(EN) Nearly a month of silence from Cursor — this is disrespectful to paying customers

Cursor因未解决的退款和客服沉默面临客户强烈不满

作者 PulseAugur 编辑部 · [1 个来源] ·

一位用户对AI编码助手Cursor表示极度不满，称近一个月来一直未得到回应，退款请求也未解决。用户指出，在处理账单纠纷时难以联系到人工客服，并批评了AI订阅产品整体的客户支持体验，包括像Grok这样的工具提供的不可靠服务和不足的支持。这段经历让用户对缺乏透明支持流程的高订阅AI服务产生了不信任感。 AI

影响 凸显了AI订阅模式中潜在的客户服务差距，影响用户信任。

排序理由 客户对特定AI相关产品的支持和账单问题的投诉。

在 r/cursor 阅读 →

AI 生成摘要 · Google Gemini · 来自 1 个来源。 我们如何撰写摘要 →

Cursor因未解决的退款和客服沉默面临客户强烈不满

本文如何被排名

Signal score
1 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Tool
客户对特定AI相关产品的支持和账单问题的投诉。
Source corroboration
Single-source cluster
Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics
product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
Standard
On-topic for AI-industry coverage; kept in the public index.
Story freshness
Same-day
Cluster formed today. Ranking reflects the current source set at time of score.

完整方法见我们的编辑标准。

报道来源 [1]

  1. r/cursor TIER_2 English(EN) · /u/xiaoheima ·

    Cursor近一个月未发声——这对于付费客户来说是不尊重的

    <!-- SC_OFF --><div class="md"><p>I am posting another update because my refund request remains unresolved and Cursor has still not provided a genuine human response.</p> <p>The charge was made in September, and I submitted my refund request on October 15. Nearly a month has now …

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