用户报告称，来自 Anthropic 的未经授权收费和欺诈交易尝试。一名用户在冻结银行卡后，经历了多次 29 美元的收费和更大的收费尝试，尽管他从未在该公司开过账户。另一名用户的 Claude 账户被盗用，导致了 180 英镑的欺诈性礼品购买，并且在四个多星期里，Anthropic 的客户支持一直没有做出任何回应。 AI
排序理由 用户生成的关于未经授权收费和糟糕客户服务的投诉不属于重要的行业新闻。
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Anthropic 用户报告未经授权的收费和糟糕的支持
报道来源 [2]
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支持帮助
<!-- SC_OFF --><div class="md"><p>Seeking help from people who are familiar with this company! There have been unauthorized charges to my card and further attempted charges after I froze my card, from Anthropic. Multiple $29 charges, and then today an attempted $250 $255 and $388…
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支持帮助
<!-- SC_OFF --><div class="md"><p>Okay, so a few weeks back my Claude account was compromised. The attackers managed to spend £180 (2x £90 gifts) Gift Max 5X - 1 months.</p> <p>So, naturally I reset and changed passwords (email, etc.) I immediately contacted Anthropic for support…