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English(EN) BCG describes a company that cut an AI-assisted task from ten days to one while the customer still waited ten days. The surrounding process had not changed. For

BCG：AI收益被未改变的面向客户的流程稀释

作者 PulseAugur 编辑部 · [1 个来源] ·

波士顿咨询集团（BCG）强调了一家公司，该公司将一项由AI辅助的任务的完成时间从十天大幅缩短至一天。然而，由于包括审批和交接在内的周边流程保持不变，客户仍然经历了最初的十天等待。BCG强调，从AI中获得真正价值在于优化整个客户响应时间，而不仅仅是内部任务时长。 AI

影响 强调需要优化端到端流程，而不仅仅是内部AI任务，才能实现AI的全部价值。

排序理由 该条目是咨询公司关于AI对业务流程影响的观点文章。

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BCG：AI收益被未改变的面向客户的流程稀释

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该条目是咨询公司关于AI对业务流程影响的观点文章。
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报道来源 [1]

  1. Mastodon — mastodon.social TIER_1 English(EN) · sijlalhussain ·

    BCG称一家公司将AI辅助任务时间从十天缩短到一天，但客户仍等待十天。周边流程未变。对于

    BCG describes a company that cut an AI-assisted task from ten days to one while the customer still waited ten days. The surrounding process had not changed. For a commercial team, this suggests measuring the time to a usable customer response, including approvals and handoffs. A …

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