English(EN) Banned on first day of enterprise subscription; three weeks later have not reached a human at Anthropic

Anthropic企业用户面临访问问题，难以联系客服

作者 PulseAugur 编辑部 · [1 个来源] · 2026-05-14 01:51

一位用户报告称，他们公司的Anthropic产品企业订阅在使用第一天就被封禁。尽管IT部门在三周内多次尝试联系客户支持，但仍无法联系到人工客服。这导致许多员工无法使用他们付费购买的服务，促使用户寻求其他解决方案来解决此问题。 AI

影响企业客户在使用AI产品时遇到严重的访问和支持问题，可能阻碍其采用。

排序理由用户报告的企业产品访问和客户支持问题。

AI 生成摘要 · Google Gemini · 来自 1 个来源。我们如何撰写摘要 →

报道来源 [1]

r/Anthropic TIER_1 English(EN) · /u/Proud_Championship36 · 2026-05-14 01:51

Banned on first day of enterprise subscription; three weeks later have not reached a human at Anthropic

<div class="md"><p>I work for a medium-sized global business (mostly US, also offices in Europe and Asia) with a few thousand employees. Three weeks ago, IT announced we purchased an enterprise subscription. I was able to log in with via corporate SSO (Azure AD) bu…