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Traditional IT model broken; automation and business impact are the future

The traditional IT model is failing businesses by treating technology operations as a reactive function rather than a proactive strategic driver. This leads to issues like unmanaged SaaS sprawl, redundant applications, and critical security risks such as former employees retaining access to sensitive systems. Modernizing IT involves automating processes like onboarding and offboarding to improve employee productivity and security, and shifting focus from ticket resolution to business impact and ROI. AI

影响 Discusses how automation in IT operations can improve business performance and security, indirectly impacting AI adoption by streamlining infrastructure.

排序理由 The article discusses industry trends and best practices in IT operations, offering an opinion on how the traditional model is outdated and what should replace it.

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Traditional IT model broken; automation and business impact are the future

报道来源 [1]

  1. Forbes — Innovation TIER_1 English(EN) · Casey Carlton, Forbes Councils Member ·

    The Traditional IT Model Is Broken. Here’s What Replaces It

    At every company I’ve built IT for, the pattern is the same: IT is treated as a reactive function until the moment it becomes a crisis.