English(EN) Grok Bot refund request: support says purchases billed in the US in USD don't qualify

美国 Grok Bot 用户因账单政策被拒绝退款

作者 PulseAugur 编辑部 · [1 个来源] · 2026-10-12 01:25

在美国，寻求 Grok Bot 购买退款的用户正面临困难，客服引用了账单国家和货币政策。根据 Reddit 上的一篇帖子，一名用户因在美国以美元结算的购买被拒绝退款，AI 客服代理表示这些细节不符合退款政策。该用户正在寻求澄清，了解是否有任何美国用户成功获得退款，以及此特定政策是否公开记录。 AI

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r/cursor TIER_2 English(EN) · /u/anguishedturtle · 2026-10-12 01:25

Grok Bot 退款请求：支持部门表示在美国以美元结算的购买不符合条件

<div class="md">Posting so other US users know before buying. I requested a refund for a Grok Bot purchase. The reply came from "Sam from Cursor", signed "XAI's AI Support Agent": <blockquote> Refund eligibility is based on the …