通过采用客户驱动的工程方法，组织可以从数字投资中获得更大的价值，该方法优先考虑客户需求和体验而非技术能力。该策略涉及通过各种接触点将工程师嵌入客户群体中，以促进创新并开发直接解决用户挑战的解决方案。Agentic AI 被强调为一种可以加速此过程的工具，通过总结对话和提供上下文来实现更快的解决问题和更明智的客户互动。 AI
影响 这种方法可以通过确保解决方案直接满足用户需求和痛点，从而带来更有效的人工智能产品开发。
排序理由 该集群讨论的是人工智能创新策略，而不是特定的发布或事件。
AI 生成摘要 · Google Gemini · 来自 2 个来源。 我们如何撰写摘要 →
Despite years of digitization, organizations capture less than one-third of the value expected from digital investments, according to McKinsey research. That’s because most big companies begin with technological capabilities and bolt applications onto them, rather than starting w…
📰 Fostering breakthrough AI innovation through customer-back engineering aims to address the gap between expected and actual value from digital investments by prioritizing customer needs over technological capabilities. 🔗 https://www. technologyreview.com/2026/05/1 1/1136967/fost…