English(EN) SuperGrok Heavy + Grok Bot: matching .ru email gets policy_denied, support loop since Aug 16

Cursor用户报告Grok Bot访问.ru邮箱地址出现问题

作者 PulseAugur 编辑部 · [1 个来源] · 2026-09-04 00:27

一位用户在使用Cursor访问Grok Bot时遇到问题，尽管他已付费购买了声称包含此访问权限的SuperGrok Heavy。问题似乎源于用户的.ru电子邮件地址，该地址似乎被一项未发布的政策阻止，导致无法将其xAI身份与其Cursor账户关联。Cursor和xAI的支持都未能提供有效帮助，Cursor支持关闭了工单，而xAI则将用户转回Cursor。 AI

影响使用非美国邮箱域名访问集成AI工具的用户可能会遇到潜在的阻碍。

排序理由用户报告的产品集成特定问题。

在 r/cursor 阅读 →

AI 生成摘要 · Google Gemini · 来自 1 个来源。我们如何撰写摘要 →

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Signal score: 0 / 100; Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket: Tool; 用户报告的产品集成特定问题。
Source corroboration: Single-source cluster; Only one publisher covered this so far. Single-source stories can still rank when the publisher is high-authority, but they lack cross-source corroboration.
Topics: product, other; Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance: High; Clearly on-topic for AI-industry coverage.
Story freshness: 1 days old; Coverage has settled into its steady-state source set.

完整方法见我们的编辑标准。

报道来源 [1]

r/cursor TIER_2 English(EN) · /u/coolak-fantom · 2026-09-04 00:27

SuperGrok Heavy + Grok Bot：匹配.ru邮箱被policy_denied，自8月16日起陷入支持循环

<div class="md">I’m posting because I still cannot get a substantive technical answer from either company, and I want to know whether other users can reproduce this. **What happens** - I pay for SuperGrok Heavy through my X/xAI identity. - x…

本文如何被排名

报道来源 [1]

SuperGrok Heavy + Grok Bot：匹配.ru邮箱被policy_denied，自8月16日起陷入支持循环

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