Perplexity因其客户支持系统而受到批评，用户建议使用标准的自动回复邮件，而不是通过LLM路由邮件。人们对潜在的提示注入漏洞以及在此背景下使用AI进行客户服务的总体有效性表示担忧。 AI
影响 突显了AI在客户服务角色中潜在的风险和用户不满。
排序理由 用户批评产品对AI在客户支持方面的实施。
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Perplexity因AI驱动的客户支持而受到批评
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I fear, # perplexity would have been better served with a simple "support is Mo-Fr" out-of-office message that email systems generally gained somewhere in the l
I fear, # perplexity would have been better served with a simple "support is Mo-Fr" out-of-office message that email systems generally gained somewhere in the late 1990s if memory serves, than piping customer emails into an LLM here. OWASP LLM bingo time, I'd say. Prompt injectio…