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English(EN) Charged $226 for "Ultra Plan" after canceling my Pro subscription 3 weeks ago—Support denied refund

Cursor用户取消订阅后被收取226美元，退款被拒

作者 PulseAugur 编辑部 · [2 个来源] ·

一位用户报告称，尽管在三周前取消了“Pro Subscription”，但仍被意外收取了Cursor“Ultra Plan”的226美元。用户的账户仪表板显示已升级到Ultra计划，但没有任何先前的发票或通知。Cursor客服拒绝了退款请求，称用户不符合资格。这笔费用导致用户的信用卡超限，他们正在寻求有关如何升级此事的建议。 AI

影响 此次事件凸显了AI驱动工具在计费和客户支持方面可能存在的问题，这可能会影响用户信任和采用。

排序理由 用户对软件产品的计费和客户支持的投诉。

在 r/cursor 阅读 →

AI 生成摘要 · Google Gemini · 来自 2 个来源。 我们如何撰写摘要 →

Cursor用户取消订阅后被收取226美元，退款被拒

本文如何被排名

Signal score
0 / 100
Composite score across the factors below. Higher = stronger signal that this story matters right now.
Newsworthiness bucket
Tool
用户对软件产品的计费和客户支持的投诉。
Source corroboration
2 independent sources
Multiple independent publishers reporting the same story raises confidence that it's real and newsworthy.
Topics
product, other
Editorial topic classification. Feeds into how the story surfaces on /topic/<slug> hub pages and into the per-entity coverage mix.
AI-industry relevance
Standard
On-topic for AI-industry coverage; kept in the public index.
Story freshness
99 days old
Aged out of breaking-news scoring windows; ranking reflects the durable signal from the full source set.

完整方法见我们的编辑标准。

报道来源 [2]

  1. r/cursor TIER_2 English(EN) · /u/Suspicious-Cake5698 ·

    取消Pro订阅三周后，被收取“Ultra Plan”226美元——客服拒绝退款

    &#32; submitted by &#32; <a href="https://www.reddit.com/user/Suspicious-Cake5698"> /u/Suspicious-Cake5698 </a> <br /> <span><a href="/r/cursor/comments/1uwceo6/charged_226_for_ultra_plan_after_canceling_my_pro/">[link]</a></span> &#32; <span><a href="https://www.reddit.com/r/cur…

  2. r/cursor TIER_2 English(EN) · /u/Suspicious-Cake5698 ·

    取消Pro订阅三周后，被收取“Ultra Plan”226美元——客服拒绝退款

    <!-- SC_OFF --><div class="md"><p>Hey everyone,</p> <p>I’m facing a major billing issue with Cursor and looking for some advice or visibility.</p> <p>Three weeks ago, I canceled my Pro plan subscription as I no longer needed the service. Two days ago, I received an email notifica…

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