一名用户报告称，其 American Express 卡上收到了来自 Anthropic 的 170 多笔欺诈性收费，总计近 1,800 美元。这些费用以每次 5.30 美元的小额增量收取，且未发出任何警告，也未违反用户的套餐限制。用户对 Anthropic 的客户支持表示极度沮丧，称其为“无限循环”的自动回复和未能兑现联系人工客服的承诺，导致用户感到被背叛和侵犯。 AI
排序理由 用户对账单问题和客户支持的投诉，并非产品发布或重大行业事件。
AI 生成摘要 · Google Gemini · 来自 1 个来源。 我们如何撰写摘要 →
<!-- SC_OFF --><div class="md"><p>Last Weekend I was notified by AMEX that there were fraudulent charges on my card. At that point it was just a couple of $5.30. FIN told me that there had been an issue with their billing system so I didn't think any further about it. Yesterday, …