ENTITY
IT service management
IT service management
PulseAugur coverage of IT service management — every cluster mentioning IT service management across labs, papers, and developer communities, ranked by signal.
Total · 30d
2
2 over 90d
Releases · 30d
0
0 over 90d
Papers · 30d
0
0 over 90d
TIER MIX · 90D
TOPICS
SENTIMENT · 30D
2 day(s) with sentiment data
RECENT · PAGE 1/1 · 2 TOTAL
-
ServiceNow adds voice agent to Now Assist for ITSM
ServiceNow has released a voice agent for its Now Assist for IT Service Management (ITSM) platform, as indicated in their July 9, 2026, suite release notes. This update allows for voice interactions within the ITSM proc…
-
ISO/IEC 20000 establishes international standard for IT Service Management
ISO/IEC 20000 is the inaugural international standard specifically designed for IT Service Management (ITSM). This standard outlines a complete framework of essential requirements and recommended practices. Its purpose …