ISO/IEC 20000 is the inaugural international standard specifically designed for IT Service Management (ITSM). This standard outlines a complete framework of essential requirements and recommended practices. Its purpose is to guide organizations in effectively planning, delivering, managing, and continually enhancing their IT services. AI
RANK_REASON The item describes an international standard for IT Service Management. [lever_c_demoted from research: ic=1 ai=0.1]
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