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Anthropic Claude account hacked, user banned after unauthorized charges

A user reported unauthorized charges on their Anthropic Claude account, totaling over $200, and subsequently had their account banned. The user suspects a security vulnerability allowed unauthorized access, as their login method relies on email codes. Despite attempts to contact support, they were met with AI responses and an inaccessible appeal form, leading them to cancel their subscription and dispute the charges. AI

IMPACT Highlights potential security vulnerabilities in AI service accounts, urging users to monitor for unauthorized access and charges.

RANK_REASON User-reported security issue with a commercial AI product.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/RoughCall5737 ·

    Banned my account after letting bad actors in

    <!-- SC_OFF --><div class="md"><p>I woke up on June 1st to 4 charges from Anthropic. 3 where under $30 and went through. I had allowed usage overages to be auto charged up to $60 so the hacker probably did that until that limit. Then there was a charge for $196 that my bank thank…