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FDA achieves 85% staff adoption of new AI platform

The United States Food and Drug Administration (FDA) has successfully launched ELSA, an enterprise AI platform, which has seen an adoption rate of 85% among its 16,000 staff within two months. This platform, built on Databricks' Halo foundation and utilizing Unity Catalog for governance, consolidated data from eight previously siloed centers. Staff are now using ELSA not just for basic queries but to build custom AI agents that automate workflows and reduce research times from days to minutes. AI

IMPACT Demonstrates successful large-scale enterprise AI adoption within a government agency, potentially influencing other public sector organizations.

RANK_REASON This is a product launch and adoption story for a government agency's internal AI platform, not a frontier model release or significant industry-wide event.

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FDA achieves 85% staff adoption of new AI platform

COVERAGE [1]

  1. Databricks Blog TIER_1 English(EN) ·

    How the FDA Built an AI Platform That 85% of Its Staff Now Use Daily

    “We showed the value of having a foundational data platform, and that success story...