Cathay Pacific has apologized to actor and singer Wu Chun following a three-day delay in the delivery of his luggage. Wu Chun, who had previously participated in the airline's promotional campaign, expressed his frustration on Weibo after his calls to the airline went unanswered for days while he was in Paris. The incident led to public backlash against the airline, prompting their apology and a swift resolution to locate his missing baggage. AI
RANK_REASON This is a minor customer service issue involving a celebrity, not a significant industry event.
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