Gen X is outpacing younger adults on # AI chatbots Gen X chatbot users (69%) outpaced both Gen Z (65%) and millennials (65%) in ramping AI chatbot use over the
Generational data indicates that Generation X is adopting AI chatbots at a higher rate than both Gen Z and Millennials. While 69% of Gen X users have increased their chatbot usage in the last 12-18 months, Gen Z and Millennials trail slightly behind at 65%. Generation Alpha shows the highest adoption rate at 80%. AI
IMPACT Data suggests AI chatbot adoption is broadening across age groups, indicating increased mainstream integration.