Next-gen voice assistants
PolyAI CEO Nikola Mrkšić discussed advancements in conversational AI and the development of next-generation voice assistants capable of human-level conversations. The company's ConveRT model has demonstrated superior performance compared to BERT and GPT-based models in evaluations, particularly in understanding various languages and accents. PolyAI's technology aims to enhance customer service interactions through more sophisticated voice assistant capabilities. AI