A user reported a strong suspicion that their recent phone call to schedule a Toyota appointment was handled by an AI. They found the experience frustrating, comparing it unfavorably to traditional automated phone menus. The user felt compelled to engage in conversational pleasantries with the AI, which they found more cumbersome than helpful. AI
影响 Highlights potential user friction with conversational AI in customer service, suggesting a need for more intuitive interfaces.
排序理由 User reports a negative experience with an AI customer service interaction.
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