ENTITY Siyu Liang

Siyu Liang

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RESEARCH · CL_02996 · Apr 22 · 23:27

"This Wasn't Made for Me": ASR Bias Hurts Users Emotionally and Cognitively

A new research paper highlights the emotional and psychological toll of bias in Automatic Speech Recognition (ASR) systems. The study, which involved user experience research in four U.S. locations, found that participa…