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ENTITY Frustratingly Easy Agentic RAG via Portable Skills: A Case Study in Customer Support

Frustratingly Easy Agentic RAG via Portable Skills: A Case Study in Customer Support

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    New Agentic RAG Approach Simplifies Customer Support Workflows

    Researchers have developed a simplified approach to agentic Retrieval-Augmented Generation (RAG) for enterprise workflows, particularly in customer support. This method utilizes a natural-language instruction, basic too…