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ENTITY customer service centers

customer service centers

PulseAugur coverage of customer service centers — every cluster mentioning customer service centers across labs, papers, and developer communities, ranked by signal.

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  1. COMMENTARY · CL_26023 ·

    Emotion recognition tech enters workplaces amid scientific skepticism

    Emotion recognition systems are being implemented in offices and customer service centers, despite expert doubts about their scientific validity. The 'affective computing' market is expanding, raising concerns about a n…