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ENTITY Correct Yourself, Keep My Trust: How Self-Correction and Social Connection Shape Credibility in Social Chatbots

Correct Yourself, Keep My Trust: How Self-Correction and Social Connection Shape Credibility in Social Chatbots

PulseAugur coverage of Correct Yourself, Keep My Trust: How Self-Correction and Social Connection Shape Credibility in Social Chatbots — every cluster mentioning Correct Yourself, Keep My Trust: How Self-Correction and Social Connection Shape Credibility in Social Chatbots across labs, papers, and developer communities, ranked by signal.

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  1. TOOL · CL_106627 ·

    Social chatbots should self-correct errors to maintain user trust, study finds

    A study involving 120 participants explored how social chatbots recover from errors to maintain user trust. Researchers found that when chatbots correct their own mistakes, users perceive them as more trustworthy and ex…