ENTITY Ashwin Ballal

Ashwin Ballal

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COMMENTARY · CL_140417 · Jul 13 · 16:15

AI ROI Elusive Due to Broken Business Processes, Not Tech

Many organizations are struggling to see a return on investment from AI despite widespread adoption, according to Ashwin Ballal, CIO at Freshworks. The core issue is not the AI technology itself, but rather flawed opera…