ENTITY Amazon Alexa

Amazon Alexa

PulseAugur coverage of Amazon Alexa — every cluster mentioning Amazon Alexa across labs, papers, and developer communities, ranked by signal.

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RESEARCH · CL_06832 · Apr 28 · 04:00

Smart-home AI designers balance rights and rites to manage user expectations

A new research paper introduces "Expectations Management" (EM), a model for how practitioners shape user expectations for smart-home AI. Based on interviews with designers from Amazon Alexa, Microsoft Azure IoT, and Goo…