311
PulseAugur coverage of 311 — every cluster mentioning 311 across labs, papers, and developer communities, ranked by signal.
5 day(s) with sentiment data
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Calgary 311 Data Analysis Pipeline Costs and Findings Detailed
This article details the findings from analyzing six years of Calgary 311 data using an MLOps pipeline built on AWS SageMaker. The author discusses the costs associated with running the entire pipeline, identifies compo…
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MLOps practitioner tests model with real civic data after fairness failure
An MLOps practitioner evaluated a model that had previously failed a fairness check by having it process real-world 311 service requests. The evaluation focused on the model's performance with actual civic data, examini…
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Calgary uses shadow mode ML model for 311 requests on SageMaker
The author details a process of using a machine learning model in shadow mode on Amazon SageMaker to score Calgary's open 311 requests. This approach allows for evaluation of the model's performance without it directly …
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MLOps fairness gate rejects author's own model for Calgary 311 requests
The author details the implementation of a fairness gate within an MLOps pipeline for Calgary's 311 request system. This gate, designed to ensure equitable treatment across different sectors of the city, unexpectedly re…
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Calgary 311 data analyzed for seasonal patterns with ML model
This article details the development of a machine learning model to analyze seasonal patterns in Calgary's 311 call data. The model, trained on AWS SageMaker, aims to identify calls that are at risk of running late. The…
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MLOps and AIOps can improve public service request timelines
This article discusses the challenges of managing public service requests, using Calgary's 311 system as an example. It highlights how citizens are often not informed about the extended timelines for their requests, lea…
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New Orleans deploys AI to triage 911 calls, sparking debate on reliability
New Orleans is implementing an AI system to handle non-emergency 311 calls and triage 911 emergency calls, aiming to reduce dispatcher workload and improve response times. The Orleans Parish Communication District is us…