A new paper published on arXiv explores the sociotechnical conditions influencing Generative AI (GenAI) adoption within a multinational tech company's human resources department. The research, based on search logs, surveys (n=25), and interviews, found that GenAI acceptance was tied to the alignment between the system's design and employees' roles, languages, and tenure. Trust in GenAI outputs was fostered through source verification, cross-system comparisons, and consultation with colleagues or HR. AI
IMPACT Understanding GenAI adoption factors can inform more inclusive and effective AI deployment strategies in corporate environments.
RANK_REASON The cluster contains a research paper published on arXiv detailing findings about AI adoption.
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