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Anthropic faces user backlash over poor customer support

By PulseAugur Editorial · [1 sources] ·

A Reddit user expressed extreme dissatisfaction with Anthropic's customer support, claiming the company is unresponsive after payment and difficult to deal with regarding product issues. The user sarcastically suggested changing credit card details as a way to avoid further problems with the company. AI

RANK_REASON User complaint on Reddit about customer service, not a core AI development or industry event.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/Baller_81 ·

    How does one get support from Anthropic?

    <!-- SC_OFF --><div class="md"><p>They are quick to get your money and then disappear from the face of earth when their product does not perform! </p> <p>And on top of that, complaining comes with rules! </p> <p>My solution: ask for a change in my credit card number. No charge, n…

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