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ChatGPT deletes user memories after "Dreaming V3" update

Users are reporting that ChatGPT has deleted their saved memories following an update to its memory system, referred to as "Dreaming V3." Subscribers on the Go plan have found that the option to access or manage saved memories has disappeared from the settings, leaving the AI with no personalized information beyond the user's name. This unexpected data loss has caused frustration among users who relied on the memory feature for a personalized experience. AI

IMPACT Potential loss of user personalization and trust in AI memory features.

RANK_REASON User-reported issue with an existing product feature.

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COVERAGE [1]

  1. r/OpenAI TIER_2 English(EN) · /u/B__bConnoisseur ·

    ChatGPT randomly deleted my saved memories while introducing the newer memory version.

    <!-- SC_OFF --><div class="md"><p>I’m on the Go plan and I opened the app today and got a pop up saying the “Dreaming V3” memory system is here and it’s newer and better. But once I started chatting, ChatGPT suddenly couldn’t remember anything I had told it to remember. </p> <p>O…