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PhD study seeks UX designers to test AI chatbot trust method

A PhD researcher at Mainz University of Applied Sciences is conducting a study to evaluate a new design method aimed at improving user trust in AI/LLM-based chatbots. The method helps designers and developers determine appropriate trust-related interface elements based on the specific use context. The study seeks participants, including UX designers and AI/ML practitioners, to apply this method to a sample case and provide feedback on its clarity, usefulness, and applicability. The survey is anonymous and takes approximately 20-30 minutes to complete. AI

IMPACT This research aims to improve how users interact with and trust AI chatbots, potentially leading to more effective and reliable AI applications.

RANK_REASON The cluster describes a PhD study and a structured method for improving user trust in AI/LLM-based chatbots, which falls under academic research. [lever_c_demoted from research: ic=1 ai=1.0]

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COVERAGE [1]

  1. r/MachineLearning TIER_1 English(EN) · /u/pparker20 ·

    PhD study: UX Designers & AI/ML Practitioners to test a "Trust in LLM-based Chatbots" Design Method (~25 min, anonymous) [R]

    <!-- SC_OFF --><div class="md"><p>Hi everyone,</p> <p>I'm a PhD researcher at Mainz University of Applied Sciences, Germany. My dissertation looks at how interface and UX design shape <strong>user trust in AI/LLM-based chatbots</strong>, specifically how to support <em>calibrated…