Hong Kong's Consumer Council is urging hotels and online booking platforms to be more transparent about their refund and booking change policies. This call comes after the council received 3,346 complaints about lodgings since 2023, with a significant portion related to contract terminations and amendments due to personal reasons or service quality issues. The watchdog advises consumers to carefully review accommodation details before payment. AI
RANK_REASON Article discusses policy recommendations and consumer complaints, not a specific event.
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