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Claude AI bug deletes user's project files, triggers fraudulent charges

A user reported a critical bug in Anthropic's Claude AI, resulting in the complete loss of their project files and conversations, which represented three months of work. The incident occurred when the user received a notification about approaching usage limits, and shortly after, their entire chat history and project data were deleted without their initiation. Simultaneously, the user observed multiple attempted fraudulent transactions totaling over $20,000, despite their account usage being within plan limits and only a small balance available for additional usage. AI

IMPACT Highlights potential data loss and security vulnerabilities in AI platforms, impacting user trust and adoption.

RANK_REASON User-reported bug in an AI product.

Read on r/Anthropic →

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COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/Glaidtors8 ·

    I lost my entire project files and conversations (my entire life's work) because of a goddamn stupid Claude bug....

    <!-- SC_OFF --><div class="md"><p>I spent 3 months on a project I've been passionate about consistently for the last 3 months. Within a chat session I'm having with Claude, I received a message that my limits are close to their max and a reset would occur 2 hours from now (I'm on…