Researchers from Harvard Business School have released a study detailing the adoption and usage of AI agents in 2026. The findings indicate that knowledge workers are the primary users, with productivity-related queries accounting for 36% of all interactions. Additionally, the study found that shopping and travel-related queries together make up 17% of AI agent usage. AI
IMPACT Provides insights into current AI agent adoption trends, highlighting key user demographics and common use cases.
RANK_REASON This is a research paper from a university on AI agent usage. [lever_c_demoted from research: ic=1 ai=1.0]
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