An AI professional found that optimizing an LLM for a help desk was ineffective because the underlying systems were not yet standardized. By reversing the process to standardize first and then optimize, the LLM's application became more logical and successful. AI
IMPACT Highlights the importance of foundational system design before applying AI solutions for effective implementation.
RANK_REASON The item is an opinion piece by an individual, referencing a book, about a general principle of AI implementation.
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