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OpenAI Enterprise Setup Plagued by User Errors and Support Issues

A Reddit user reported significant difficulties with OpenAI's enterprise and business account setup, citing issues with user permissions, invitation failures, and missing UI elements for features like access tokens. The user expressed frustration with the support system, which they felt was unhelpful and provided incorrect information regarding account ownership and feature availability. They questioned the robustness of OpenAI's enterprise controls and whether features like SSO would function reliably, suggesting that the current enterprise offerings may not be adequately tested. AI

IMPACT Highlights potential usability challenges for businesses adopting AI tools, impacting enterprise adoption.

RANK_REASON User-generated feedback on a product's functionality, not a formal release or announcement.

Read on r/OpenAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

COVERAGE [1]

  1. r/OpenAI TIER_2 English(EN) · /u/StuckWithSports ·

    Anyone else having poor experiences with enterprise and business level set up?

    <!-- SC_OFF --><div class="md"><p>For a billion dollar company. The business and enterprise controls feel so bare bones. It makes me feel better about my companies products this rate. </p> <p>After setting up my business account and my seats with payment. The account that made in…