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Anthropic exam bug leaves user waiting for resolution

A user encountered a bug during the proctored CCA-F exam administered by Anthropic, where the submission process failed to complete, leaving the exam status as "started but not marked complete." The user is seeking information on typical resolution times and whether a retake of the exam is required, as support has escalated the issue to a human agent. This situation highlights a technical glitch affecting exam completion and the user's experience with Anthropic's support system. AI

IMPACT Minor inconvenience for users of Anthropic's certification exams; no broader industry impact.

RANK_REASON User-reported issue with a specific product/exam, not a company-wide release or major event.

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AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/bardimardy ·

    CCA-F: Support says exam "started but not complete" after submit bug - typical resolution time?

    <!-- SC_OFF --><div class="md"><p>Hey folks! Took the CCA-F proctored exam last sunday morning and ran into what seems to be a known bug: after hitting &quot;Submit Exam&quot; I got dropped right back to the start screen showing &quot;Resume&quot; instead of a confirmation or res…