A user reported their Anthropic Claude account was suspended due to suspected underage use, despite being 18 years old. The user was directed to complete age verification via Yoti, but the process failed to confirm their age. They have attempted verification multiple times and even created a new account, which was also suspended. AI
IMPACT User-facing product issue; minimal direct impact on AI operators.
RANK_REASON User-reported issue with a product's age verification system.
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