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Anthropic users face payment issues with Mastercard

A user from Austria is experiencing issues adding funds to the Anthropic platform, with their Mastercard being repeatedly declined during the 3D Secure security verification process. They are seeking assistance from the community to resolve this payment problem. AI

IMPACT User-facing payment issues can hinder adoption and user experience.

RANK_REASON User-reported issue with a product/service.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/MoistStatistician634 ·

    Can anyone pls just help me!

    <!-- SC_OFF --><div class="md"><p>I’ve been trying to add funds to the platform since yesterday, but my card keeps getting declined. For context: I’m from Austria and using a Mastercard. The process always fails during the 3D Secure / advanced security scan. Anyone else experienc…