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Client-facing pros spend 30% of week on admin, new research finds

New research from Unit4 indicates that over 25% of client-facing professionals dedicate at least 30% of their workweek to administrative tasks. Nearly half of these professionals frequently find themselves correcting timesheets, a process that contributes to overtime for tasks like reconciliation and timeline management. As workloads are expected to become more complex for 60% of these employees, the pressure to streamline these processes is intensifying. AI

IMPACT Streamlining administrative tasks could free up professionals to focus on higher-value work, potentially impacting productivity and project management.

RANK_REASON The cluster contains research findings about professional workloads, not a core AI development or significant industry event.

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  1. Mastodon — fosstodon.org TIER_1 English(EN) · [email protected] ·

    Over a quarter of client‑facing professionals spend 30%+ of their week on admin, according to new Unit4 research. Nearly half say they’re stuck correcting times

    Over a quarter of client‑facing professionals spend 30%+ of their week on admin, according to new Unit4 research. Nearly half say they’re stuck correcting timesheets, while teams work overtime on reconciliation, project costs and timelines. With 60% expecting workloads to grow mo…