OpenAI's new memory feature loses user-saved details

By PulseAugur Editorial · [1 sources] · 2026-06-05 14:22

A paying user of OpenAI's ChatGPT reported that the new memory feature unexpectedly compacted their meticulously saved memories, resulting in the loss of important details. This issue was particularly frustrating for the user who had invested time in curating this information. AI

IMPACT Potential user frustration with new AI features could impact adoption and trust.

RANK_REASON User-reported issue with a product feature.

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AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

COVERAGE [1]

r/OpenAI TIER_2 English(EN) · /u/BrennusSokol · 2026-06-05 14:22

I curated a bunch of meticulously saved memories and the new memory feature just rolled out and compacted them all, losing important details.

<div class="md"><p>Especially annoying since I’m a paying customer </p> </div>   submitted by   <a href="https://www.reddit.com/user/BrennusSokol"> /u/BrennusSokol </a> <br /> <span><a href="https://www.reddit.com/r/OpenAI/comments/1txmeak/i_c…

COVERAGE [1]

I curated a bunch of meticulously saved memories and the new memory feature just rolled out and compacted them all, losing important details.

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