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OpenAI account disabled despite low usage, user appeals

An OpenAI user reported their account was unexpectedly disabled shortly after the start of a new billing cycle, despite low usage. The user had been using Codex for standard development tasks and was well within their weekly usage limits. They have submitted an appeal and are seeking advice from others who may have experienced similar issues. AI

IMPACT User frustration with account access could deter adoption.

RANK_REASON User-reported issue with a product/service, not a new release or major industry event.

Read on r/OpenAI →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

COVERAGE [1]

  1. r/OpenAI TIER_2 English(EN) · /u/ElRayoPeronizador ·

    My OpenAI account was disabled 5 days into the billing cycle, under 10% weekly usage. Appeal submitted.

    <!-- SC_OFF --><div class="md"><p>I'm genuinely confused and frustrated. I received an email saying my OpenAI account has been disabled, only 5 days into the current billing cycle, so the $100 I paid is essentially gone.</p> <p>What makes this especially baffling is that I've bee…