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Anthropic user locked out, unable to contact support

A user is experiencing urgent issues with their Anthropic account, which has been suspended due to suspected underage usage. They are unable to contact support through available channels, including a failing YOTI Face ID verification and a lengthy wait for a state ID. The user is concerned about losing access to critical data stored in their conversations and is seeking a way to extend the deadline for ID submission. AI

RANK_REASON User complaint about account suspension and lack of support, not a systemic issue or product release.

Read on r/Anthropic →

AI-generated summary · Google Gemini · from 1 sources. How we write summaries →

COVERAGE [1]

  1. r/Anthropic TIER_1 English(EN) · /u/some_teens_throwaway ·

    How the fuck do I contact support about wrongful suspension? (URGENT)

    <!-- SC_OFF --><div class="md"><p>Five days ago, I received an email stating that my account is suspected of being underage and has been suspended. I can’t find any way to contact support and I have *very* important stuff in my conversations. The YOTI Face ID keeps failing and I …