A Max-plan subscriber and content creator has experienced a critical issue with Anthropic's Cowork tool for ten days, rendering cloud connectors and skills non-functional. The user discovered their account was assigned experimental A/B prompt variants, one named 'testfoo', which instructed Claude to use skills promiscuously, leading to misfiring. Despite multiple support contacts and a public GitHub issue, the user has received no direct communication from Anthropic, though backend fixes appear to be underway. AI
IMPACT User reports critical functionality failures in Anthropic's Cowork tool, impacting workflow and highlighting potential issues with A/B testing and support communication.
RANK_REASON User-reported product issue with ongoing, uncommunicated fixes.
AI-generated summary · Google Gemini · from 1 sources. How we write summaries →