A ZDNet journalist tested Microsoft's premium Copilot agents for Microsoft 365 and Windows, finding them to be "confidently bad" at performing everyday work tasks. Despite occasional moments of competence, the AI frequently produced misinformation, hallucinations, and ultimately wasted time. The experience suggests the AI is not yet ready to reliably handle professional responsibilities. AI
IMPACT Highlights current limitations in AI's ability to reliably perform professional tasks, suggesting a need for further development before widespread adoption for critical work.
RANK_REASON Journalist's review of a product's performance.
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